Exchange Policy

Exchange Policy

Personalized Creations by Angela™

Exchange requests depend on the product and the reason for the request. Personalized, custom-made, made-to-order, and digital products are generally not eligible for exchange because they are prepared specifically for the customer.

1. Eligible Physical Products

An exchange may be considered for an eligible non-personalized physical product when the item is unused, in its original condition, and otherwise eligible under the applicable return policy.

2. Personalized & Custom Products

Personalized or custom products generally cannot be exchanged for a different size, color, style, or design when the customer supplied the original selections correctly.

3. Errors or Defects

If we sent an incorrect, damaged, or defective item, contact Customer Care with the order number and photographs so the issue can be reviewed.

4. Contact

Email: personlizedcreationsbyangela@yahoo.com
Phone: 304-794-2157

This policy does not limit rights provided by applicable law.